Allied health · Booking integration

Cliniko + VoxReach AI = bookings on autopilot.

Australia's allied-health practice management leader. AI receives the call, looks up the patient, checks practitioner availability, and books mid-conversation.

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The problem

  • ✗Receptionists drowning in inbound calls during peak hours, missing 1 in 4
  • ✗Existing patients ringing for repeat bookings — basic stuff that should be automated
  • ✗After-hours calls going to voicemail — patients book with the next clinic that answers
  • ✗Manual data entry from phone calls into Cliniko taking minutes per call

How VoxReach + Cliniko works

  1. 1

    Patient rings your clinic number

    VoxReach picks up in under a second with your practice greeting.

  2. 2

    AI matches them to your Cliniko patient record

    By phone number — agent greets returning patients by name and references their last visit.

  3. 3

    Agent confirms appointment type + practitioner

    Reads your live appointment_types and practitioners list from Cliniko. Asks the right qualifying questions for your discipline.

  4. 4

    Live availability check

    Queries Cliniko's available_times for the chosen practitioner. Offers two or three slots in plain English.

  5. 5

    Books the individual_appointment

    Creates the appointment in Cliniko with notes from the call.

  6. 6

    SMS confirmation to patient + practitioner

    Both sides get an instant SMS with date, time, practitioner name, and clinic address.

Perfect for

Physiotherapy clinicsChiropractorsPsychologistsPodiatristsOsteopathsDietitiansSpeech pathologistsOccupational therapistsMassage therapyAcupuncture clinics

Connect Cliniko in 60 seconds.

Paste your Cliniko API key into VoxReach Integrations. Booking tools auto-attach to your AI agent. Test it on the next inbound call.

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