Commercial trades · Booking integration

simPRO + VoxReach AI = bookings on autopilot.

AU commercial-trades platform. AI takes inbound enquiries, qualifies the job, creates the work order in simPRO, and schedules the right tradie.

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The problem

  • ✗Service desk overwhelmed during emergency hours, calls dropping
  • ✗Office staff manually creating jobs in simPRO from voicemail messages, hours behind
  • ✗Customers calling 3 trades — first to answer wins; you're losing on response time
  • ✗After-hours emergency calls going to voicemail = competitor gets the job

How VoxReach + simPRO works

  1. 1

    Customer rings your service number

    VoxReach answers 24/7 with your business greeting.

  2. 2

    AI matches caller to existing simPRO customer

    Looks up by phone — references their last job, contract, or site address.

  3. 3

    Qualifies the job

    Asks the right questions: what's broken, urgency, site, access. Captures everything in plain English.

  4. 4

    Creates job in simPRO

    Job is logged in your build with description, customer linked, RequestNo set.

  5. 5

    Schedules to the right tradie

    Allocates to a staff member at the agreed time on the dispatch board.

  6. 6

    SMS confirmation + tradie heads-up

    Customer gets confirmation, assigned tradie gets job details texted to them.

Perfect for

Commercial plumbersCommercial electriciansHVAC contractorsSecurity installersRefrigerationFire safetySolar commercialLandscaping commercialPainting commercialGlaziersLocksmiths commercial

Connect simPRO in 60 seconds.

Paste your simPRO API key into VoxReach Integrations. Booking tools auto-attach to your AI agent. Test it on the next inbound call.

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