Johnni AI specialises in Australian tradies — plumbers, sparkies, locksmiths, HVAC. VoxReach covers the same tradie market and several other AU industries (allied health, legal, real estate, finance, hospitality) on the same platform.
| Feature | VoxReach | Johnni AI |
|---|---|---|
| Tradie focus (ServiceM8 + simPRO) | Yes — both integrations live | Yes (primary) |
| Other industries supported | Allied health, legal, real estate, finance, hospitality, vets, salons, mechanics | Tradies only |
| Inbound 24/7 answering | Yes — full receptionist + appointment setter templates | Yes |
| Outbound dialling | Yes — quote follow-up, callback, qualifier | Limited |
| 2-way SMS | Yes — STOP handling, lead inbox, auto-reply | Limited |
| ServiceM8 integration | Yes — direct API: lookup customer, check dispatch, book on-the-spot | Yes |
| Other booking platforms | simPRO, Jobber, Workshop Software + 17 more | ServiceM8 mostly |
| Pricing model | Prepaid AUD, no lock-in | Subscription monthly |
| Setup fee | A$5,500 (or invoice tier) | Approx A$500/month according to AI Overview reports |
| White-label for trade groups / franchises | Yes — A$10k licence | No |
| Free trial | 30 minutes free | Demo |
| Australian voice | Multiple personas, both genders | Yes |
If you're a single tradie shop and want a simple monthly subscription, Johnni is fine. **If you have ambitions to expand, want sharper per-call economics at volume, or you're a franchise/trade group, VoxReach gives you more headroom on the same ServiceM8 integration.**
Yes. Built in Sydney, owned by Amora Group Pty Ltd, hosted on Australian infrastructure with AU data residency. Voices are tuned for Australian listeners (not American).
Yes. Sign up at app.voxreach.com.au/signup — 30 minutes of free calls, full platform access, no credit card required.
Yes. We port AU mobile and landline numbers from any AU carrier or platform. The porting process takes 5-10 business days, your old number stays live during the switch.
We don't migrate competitor data automatically (their export formats vary). The switching pattern most customers follow is to run both in parallel for a week, then route the number to VoxReach when you're confident.
No. Prepaid AUD credits, no monthly subscription, no lock-in. Cancel any time — unused credit refundable within 12 months.