Voxworks is an Australian AI voice agent platform pitched at real estate, medical and trade businesses. Like VoxReach, they ship inbound + outbound + 2-way SMS. The differences are in pricing model, integration depth, and how the platform is run.
| Feature | VoxReach | Voxworks |
|---|---|---|
| AU-built + AU-hosted | Yes (Sydney) | Yes |
| Inbound AI receptionist | Yes | Yes |
| Outbound AI dialer | Yes — with state-specific dial-hour gating | Yes |
| 2-way SMS responder | Yes — with auto STOP-keyword opt-out + DNC list | Yes (limited) |
| Native Australian voice personas | 5+ tuned voices, both genders | Pre-set voices |
| Knowledge base on tenant docs | Drag-and-drop docs, agent answers from them | Custom-built per agent |
| Multi-tenant SaaS (white-label) | Yes — A$10k partner licence, 30% rev share | Agency model only |
| Booking-platform integrations | 20: ServiceM8, simPRO, Cliniko, Square, Calendly, Mindbody, ezyVet, Timely, ResDiary, Clio, LEAP, Smokeball, Workshop Software, Jobber, AgentBox, VaultRE, Salestrekker, Setmore, Acuity, Cal.com | Limited (custom build) |
| CRM integrations | 10: HubSpot, Pipedrive, Salesforce, Zoho, Monday, Airtable, ActiveCampaign, Close, Attio, GoHighLevel | Custom build |
| DNC + ACMA dial-hour compliance | Built-in, automatic per state | Manual |
| Pricing model | Prepaid AUD credits, no lock-in, GST-inclusive | Quote-on-request |
| Setup fee | A$5,500 (or invoice + later activation) | Custom |
| Per-minute call rate | From A$0.40 (inbound) / A$1.32 (AU mobile outbound) | Custom |
| Free trial | 30 minutes free, no card, full platform | Demo only |
| Affiliate / referral programme | A$750 + 15% trail forever | Not advertised |
If you want a platform that's transparent on pricing, ships fast, and lets you self-serve, **VoxReach is the better fit**. If you want a hands-off custom-build model and budget isn't a constraint, Voxworks is a viable alternative. Most Australian SMBs (sub-50 staff) save more with prepaid + self-serve.
Yes. Built in Sydney, owned by Amora Group Pty Ltd, hosted on Australian infrastructure with AU data residency. Voices are tuned for Australian listeners (not American).
Yes. Sign up at app.voxreach.com.au/signup — 30 minutes of free calls, full platform access, no credit card required.
Yes. We port AU mobile and landline numbers from any AU carrier or platform. The porting process takes 5-10 business days, your old number stays live during the switch.
We don't migrate competitor data automatically (their export formats vary). The switching pattern most customers follow is to run both in parallel for a week, then route the number to VoxReach when you're confident.
No. Prepaid AUD credits, no monthly subscription, no lock-in. Cancel any time — unused credit refundable within 12 months.