Mechanics (AU) · Booking integration

Workshop Software + VoxReach AI = bookings on autopilot.

Aussie-built mechanic shop management dominant in AU. AI takes the customer's call, qualifies the job, books a service appointment with the right tech.

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The problem

  • ✗Mechanic on the floor, phone ringing, customer drives to next shop
  • ✗Reception capturing wrong info from quick calls, mis-bookings
  • ✗Saturday morning chaos with phones, walk-ins, work in bays simultaneously
  • ✗After-hours breakdown calls going to voicemail = lost work

How VoxReach + Workshop Software works

  1. 1

    Customer rings

    VoxReach answers with your shop's name and brand voice.

  2. 2

    Match Workshop Software customer

    Existing customer matched by phone — agent knows their car, last service, kilometre history.

  3. 3

    Diagnose the job

    Service due? Brakes squealing? Battery dead? AI captures symptoms in plain English.

  4. 4

    Check live tech availability

    Pulls existing bookings + tech schedule, finds free slots.

  5. 5

    Books the appointment

    Creates the booking in Workshop Software against the right technician.

  6. 6

    Confirmation SMS to customer + tech notification

    Customer gets when/where; tech gets the job details before the customer arrives.

Perfect for

AU general mechanicsRoadworthy / pink slip shopsTyre fittersBrake & suspension specialistsAuto electriciansSmash repairers4WD specialistsDyno tuning shopsDiesel mechanicsMobile mechanics

Connect Workshop Software in 60 seconds.

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