Connect ezyVet (vets)

Partner OAuth with ezyVet. AU/NZ vet clinic dominant — full appointment + contact + note workflow.

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Step 1 — Apply for ezyVet partner access

  • Email integrations@ezyvet.com requesting API partner access.
  • ezyVet will provision OAuth client_id + client_secret.
  • Set in VoxReach Admin → Secrets: EZYVET_PARTNER_ID, EZYVET_PARTNER_SECRET.
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Step 2 — Tenant: connect via OAuth

  • Integrations → ezyVet → Connect via OAuth.
  • Practice owner authorises in ezyVet.
  • Token + refresh stored encrypted.
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Step 3 — Configure workflow

  • Default duration: 15 min for routine, 30 for surgery prep, 60+ for complex.
  • Notify staff: ON — assigned vet gets SMS heads-up.
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Step 4 — Test

  • Add a test contact + their pet in ezyVet with your mobile.
  • Ring your VoxReach number — agent greets you, references the pet, books a routine consult.
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Troubleshoot

  • 404 on appointment endpoint — ezyVet uses your practice's clinic_id; ensure it's on the OAuth scope.
  • Cancellation status — site-specific status IDs. May need mapping in workflow config.

Still stuck?

Email hello@voxreach.com.au — we reply within 2 business hours during AEST hours.

Open a ticket