Connect ServiceM8
Field-service for tradies. AI takes inbound calls, checks your dispatch board, books the job. Auto-SMS to caller and assigned tradie.
S
01
Get your API credentials
- In ServiceM8 dashboard: Settings → Preferences → API.
- Copy your staff email and your API key.
02
Connect in VoxReach
- Integrations → ServiceM8 → Connect.
- Paste email + API key. Click Connect.
- We test by listing your staff. Should take 2 seconds.
03
Booking tools auto-attach
- The moment you connect, eight booking tools attach to every VoxReach AI agent you own: lookup customer, list recent jobs, list services, check availability, create customer, book service, reschedule, cancel, log note.
- Your agents now answer the call, look up the caller, check the dispatch board, and book — all in one conversation.
04
Test it live
- Ring your VoxReach number. Pretend to be a returning customer. The agent should greet you by name and offer available slots from your real schedule.
05
Optional: OAuth marketplace install
- If you set SM8_OAUTH_CLIENT_ID + SM8_OAUTH_CLIENT_SECRET, tenants get a one-click OAuth install instead of pasting an API key.
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